Legal
Privacy Policy
This policy explains what personal information Elevated Endurance Athletes LLC, doing business as Elevated Endurance Athletes ("we," "us"), collects through this website, how we use it, and the choices you have. We keep it short because we collect very little.
The short version
- We only collect what you type into our forms, so we can reply and coach you.
- We don't use cookies, analytics, ad trackers, social media pixels, or session recording on this site.
- We don't sell or share your personal information for advertising.
- You can ask us to see, correct, or delete your information at any time.
Information we collect
Information you give us
| Form | What we collect |
|---|---|
| Contact form | Name and email (required). Phone, monthly coaching budget, and message (optional). |
| Home page contact form | Name and email (required). Phone, best time for a call, and message (optional). |
| "Need 1:1 coaching?" form | Sport, experience level, and goal race (optional), plus name and email (required) and phone (optional). |
| Training camp application | Name and email. |
With every form we also record that you checked the consent box, the time you did, and which page you sent it from.
Information collected automatically
Our hosting provider, Vercel, receives standard technical information every time a browser loads a website: IP address, browser type, the page requested, and the time of the request. This is used to deliver the site and protect it from abuse, and is handled under Vercel's own privacy policy. We don't use this information to identify or track you.
Information stored in your browser
The site saves a few small settings in your own browser so it behaves sensibly, for example so the coaching pop-up doesn't keep reappearing. These are never sent to us. See the Cookie Policy for the full list.
How we use your information
- To reply to your message and set up a free consultation.
- To provide coaching, lessons, bike fits, and training camp if you become an athlete with us.
- To process your training camp application.
- To meet legal, tax, and accounting obligations, and to protect our rights.
We contact you by email or phone only about your inquiry or the services you sign up for. We won't add you to a marketing list without asking first, and every marketing email we send will include a way to unsubscribe. We won't send you marketing text messages unless you separately agree to receive them.
Who we share it with
We don't sell your personal information, and we don't share it for cross-context behavioral advertising. We share it only with:
- Service providers who help us run the business and may only use it for that: our website host (Vercel), the service that processes our website forms, and our email provider.
- Your coach. Information you send is shared with the Elevated Endurance coach who works with you.
- When required by law, or to protect anyone's safety or our legal rights.
- In a business transfer, such as a sale or merger, under the same protections described here.
If you become a coached athlete
Coaching involves information like training data, race results, and health details you choose to share. We use it only to coach you. Your training plan is delivered through TrainingPeaks, which handles your data under its own privacy policy. Only share health information you're comfortable with, and tell your coach if you'd like something deleted.
Links to other sites
The site links to Instagram, Venmo, TrainingPeaks, and our massage therapy partner. Those sites have their own privacy practices, and this policy doesn't cover them. Training camp payments made through Venmo are handled under Venmo's terms and privacy policy.
How long we keep it
We keep inquiry information only as long as we need it to respond and follow up with you, unless you become a client, in which case we keep it for as long as we coach you and as required for tax and legal records. You can ask us to delete it sooner.
Your choices and rights
You can ask us to access, correct, or delete your personal information, or to stop contacting you, through our contact form. We'll verify the request comes from you and respond within the time required by law. We won't treat you differently for making a request. Depending on where you live, you may have additional rights under your state's privacy law, and we'll honor them.
Do Not Track and Global Privacy Control
This site doesn't track you across other websites, so there's no tracking for a Do Not Track or Global Privacy Control signal to turn off. We don't sell or share personal information, which is what those signals ask for.
Children
This site isn't directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child under 13 has sent us information, contact us and we'll delete it. Athletes under 18 may only be coached with a parent or guardian's permission, and the parent or guardian should make the inquiry.
Security
The site is served over an encrypted connection (HTTPS) and we limit who can access your information. No method of transmission or storage is perfectly secure, so we can't guarantee absolute security.
Visitors outside the United States
We're based in the United States, and information you send us is processed and stored here.
Changes to this policy
If we change this policy, we'll post the new version here and update the effective date at the top. If a change materially affects how we use information we already have, we'll tell you before it takes effect.
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Elevated Endurance Athletes LLC
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